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"The room was pretty clean, though there was some unidentified liquid left in my sink (? cleaning solution) and I was left only one glass; in general the property was clean. The staff was EXCEPTIONALLY helpful and accommodating, including the staff at the rooftop bar. I had breakfast in the hotel restaurant one morning, and it was great (though not cheap). Lots of good options. The room was very comfortable as was the bed. Lastly, the hotel is within walking distance of a large park on the river, the History museum, multiple government buildings, restaurants and nightlife."

"I trusted the rating from Hotels.com. I’ll be much more careful in the future. Our room was gross, the Heat/Ac was inoperable. The plug and outlet had burn marks. The shower head was so corroded that water barely came out. The bed had indents where people lay. The bedding was 3 sheets. When we asked the front desk for help with the heat and a/c we were told they were full. She gave us a fan and told us to open the window. The breakfast was a joke, cold coffee, cold gravy with biscuits and not much else. I am normally pretty easy going, but the fact that not one member of staff or management attempted to make this right is sad. We will never be back, and I would be very careful if you choose to stay here."

"Some food was cold. Didn't use the pool "

"yiii"

"The hotel staff was friendly and helpful, but the property itself needs better cleaning and maintenance. Our towels had holes in them, the bathroom had a very strong weed odor, the hallways smelled like cigarettes, and the fitness room was messy and had an unpleasant smell."

"Stunning property with amazing manager. I had a great shower and a super comfortable bed/doeep. Highly recommend "

"Worst stay I’ve had in years! Room keys didn’t work. There was no blanket. The ventilation was poor. There was no water pressure. The room was decorated poorly and had no ambience. The bed was uncomfortable. It was just one of the worst days I’ve had in many many years and I travel a lot. I will never go to another Tru hotel, and I will seriously doubt that I will go to a Hilton as well"

"The property was very clean and well-maintained. The room was spacious, neat, and comfortable, and overall everything was in good condition. I had a pleasant stay. One suggestion for improvement would be to provide an iron in every room, regardless of the room type (suite or standard), as it is a basic necessity for travelers. Also, there was no shampoo available in the bathroom initially. However, the staff was extremely helpful, polite, and friendly. When I requested these items, they promptly provided everything, including an iron. Their quick response and positive attitude really made a difference. Overall, a good experience with excellent staff service."

"Nice staff clean room good food options nearby and also liked the hotel bar"